FAQs
This is where you’ll find the answers to lots of questions you may have about Donate in Memory. If your question is not answered here, please call our Supporter Services team on 0300 123 1864.
- How can I personalise my page?
- How long does it take to create a page?
- How do I tell my family and friends about my page?
- How do my family and friends donate?
- Can I change the page later?
- What about security?
1. How can I personalise my page?
- Write your own message about your loved one that will be displayed to everyone visiting the page
- Pick one of our sympathetic themes to match your celebration
- Add your own photo(s) or video(s) or select one of ours
- You have complete control over what donor information is displayed on your page
- You can also download personalised notification cards to let family and friends know about your loved one’s page
2. How long does it take to create a page?
It should only take about five minutes to create your page. The process is broken down into a few simple steps and you can do as much or as little as you like on your page.
Please note that Cancer Research UK retains full editorial control over the material published on this website and may edit or remove content when it is deemed appropriate to do so.
3. How do I tell my family and friends about my page?
Just log into your administration area where you can email your family and friends using our email templates or simply just paste the link to your page into your own email or add it to your social network profile.
You can also download printed notification cards to include in any order of service if you are holding a memorial event.
4. How do my family and friends donate?
There are three ways that your family and friends can make a donation:
- Donate online using a credit or debit card
- Donate by telephone call our Supporter Services team on 0300 123 1864 and donate using a credit or debit card
- Send us a cheque with a completed donation form. As the page creator, you can download these from within the administration area of this site.
5. Can I change the page later?
Yes once your page is published you can log in to:
- Update your message, photos and other personal content
- Send more emails to friends and family
- View messages that friends have left
- Close and reopen your page if you wish
- Change your password, email address and personal details
6. What about security?
You will be using a secure connection to create your page and a password-protected account will be set up for you to make any changes.